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Old 11-16-2009, 09:19 AM   #1
wompus   wompus is offline
 
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Fly United.... my ass!



Good song; sung well… Enjoy!

Really good tune and great payback to United Airlines for destroying his guitar!

A musician named Dave Carroll recently had difficulty with United Airlines. United apparently damaged his treasured Taylor guitar ($3500) during a flight. Dave spent over 9 months trying to get United to pay for damages caused by baggage handlers to his custom Taylor guitar. During his final exchange with the United Customer Relations Manager, he stated that he was left with no choice other than to create a music video for youtube exposing their lack of cooperation. The Manager responded : "Good luck with that one, pal".
So he posted a retaliatory video on youtube. The video has since received over 5.5 million hits. United Airlines contacted the musician and attempted settlement in exchange for pulling the video.
Naturally his response was: "Good luck with that one, pal".
Taylor Guitars sent the musician 2 new custom guitars in appreciation for the product recognition from the video that has lead to a sharp increase in orders.
Here's the video....
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Old 11-16-2009, 12:12 PM   #2
jesse   jesse is offline
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Fly United.... my ass!

What ever happened to just doing what is right?
Good for him. Sounds good too.
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Old 11-16-2009, 12:17 PM   #3
lw   lw is offline
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Fly United.... my ass!

United never learned the lesson that "Chicken Sh!# is a group sport", and everybody can play. ;)
 
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Old 11-16-2009, 12:34 PM   #4
watchman   watchman is offline
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Fly United.... my ass!

It is a shame but he was treated as I expect any big company would have. They don't give a rats a** about you, just your money.
 
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Old 11-16-2009, 03:53 PM   #5
Yellow Jacket   Yellow Jacket is offline
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Fly United.... my ass!

That was great. Sorry big companies just can't or won't do what is right.
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Old 11-16-2009, 06:22 PM   #6
glwilson   glwilson is offline
 
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Fly United.... my ass!

I don't like airlines and despise flying on them always (and I love flying as I am a pilot).

The airline business is likely one of the absolute worst-run business models in this world.

That is what government subsidizing does for an industry.

It turns it into a replication of the business-model of your local DMV office -- where you receive the greatest service by some of the most caring individuals one can find!!!!
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Old 11-16-2009, 09:58 PM   #7
AlabamaNomadRider   AlabamaNomadRider is offline
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Fly United.... my ass!

I liked the video. It isn't just big business that doesn't care about people. Small busy is just as bad only on a smaller scale. Money is really all that matters to any business.

Just a side note. It seems that some of the most important jobs are handled by the most incompetant people in the world. Give a call to the veterans administration, dmv, or the IRS and start asking a few questions. Most of the people have a problem opening their mouth much less answering your question.
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