Doing business with Clearview Windshields

philippe721 · 11-14-2017, 05:42 AM

If you have done business with Clearview and were happy with the transaction this warning does not affect you. However, if you are considering ordering from them here are some facts to consider:

1) Whatever size you order, it might be delivered 1/4 to 1/2 inch shorter. Should you call to complain you will be told that they consider even A HALF AN INCH shorter TO BE WITHIN SPECS.
Also, you will be told that this sort of discrepancy "does not adversely change the performance of the screen," by the president of the company. When you talk to customer service you will be told that "it's not an exact science", "there is shrinkage", "within a 1/4 inch is close enough".

When I mentioned that they should warn their customers, the president of the company said that it, ".....does not merit a call out on the website."

This might sound strange when their website claims that: "We take great pride in our craftsmanship"

2) In addition, be fully aware that if you want to return a windshield for ANY reasons (yes even if they admit that they made an error in manufacturing) YOU will have to pay for shipping it back to them, and YOU will have to pay for the new windshield to be shipped to you.
This warning is stated on their website, but in a manner that could be misconstrued.....I just spelled it out more simply in case you thought that they would pay for the return if they had screwed up your order.....they never will, under NO circumstances.

This might sound strange when their website claims that: "we offer a return policy designed for ease of exchange".......it might be easy but very costly to you!....and I won't even go into their absurd restocking fees.

3) You will not find out when your shield will be made or shipped out until you press the order button. Once you have placed your order AND your credit card has been charged THEN, AND ONLY THEN you will be told that the manufacture date is 3 WEEKS AWAY, when you add shipping it will be a month before your windshield arrives.

What I stated above are not opinions but facts about my dealings with Clearview. I personally regret having done business with them and next time will buy from their competitor.

**JD Hog** · 11-14-2017, 11:51 AM

I just received my second windshield from Rifle and both times it was delivered in a few days from ordering and both were exactly the size ordered. I will continue to use them in the future because they have great products and it is 50% thicker than the stock one.

Rifle

philippe721 · 11-14-2017, 12:05 PM

JD, thanks for the info.
I went their website and it's cheaper. Also, shorter delivery time and not a bunch of disclaimers to cover their butts either.

redjay · 11-14-2017, 12:23 PM

I bought a windshield a couple of months ago from Clearview.
They said there was an imperfection with the first one they made for me so they said I could have it at a discount.
I said I wanted one that was perfect and it arrived about a week later.
About 3 weeks in all for the transaction. No complaints.

**Top Cat** · 11-14-2017, 02:48 PM

I have gotten 4 windshields from Clearview and only had a problem with the last one. The problem was they forgot to drill one of the holes, THEY SENT ME A RETURN LABEL AND IT DID NOT COST ME A CENT TO RETURN IT.
They also returned it overnight shipping.
On every shield I ordered they stated they were 18 business days out on manufacture BEFORE I placed the orders.
They make the shields as they are ordered, they are not cookie cutter shields. You get to choose the exact features you want.
I have talked to the the owner a few times and he was very professional , and polite each time.
The measurements on all 4 shields I bought were spot on. Not that I would complain if they were a 1/4" off

They put out an excellent product in my opinion and I will not hesitate to order from them again in the future if I need another shield.

VulcanE · 11-14-2017, 03:55 PM

I'm in with Tim, my shield is a Clearview, and have no complaints with them either.

OldSchool · 11-14-2017, 10:25 PM

Never used Clearview before, but if anyone is looking for alternatives I highly recommend this company. Windshields only is what they do, nothing else.

http://www.7jurock.com/store/index.php

11-14-2017, 05:42 AM	#1
philippe721 Jr. Member Join Date: Apr 2016 Location: Suwanee, Georgia Posts: 28	Doing business with Clearview Windshields If you have done business with Clearview and were happy with the transaction this warning does not affect you. However, if you are considering ordering from them here are some facts to consider: 1) Whatever size you order, it might be delivered 1/4 to 1/2 inch shorter. Should you call to complain you will be told that they consider even A HALF AN INCH shorter TO BE WITHIN SPECS. Also, you will be told that this sort of discrepancy "does not adversely change the performance of the screen," by the president of the company. When you talk to customer service you will be told that "it's not an exact science", "there is shrinkage", "within a 1/4 inch is close enough". When I mentioned that they should warn their customers, the president of the company said that it, ".....does not merit a call out on the website." This might sound strange when their website claims that: "We take great pride in our craftsmanship" 2) In addition, be fully aware that if you want to return a windshield for ANY reasons (yes even if they admit that they made an error in manufacturing) YOU will have to pay for shipping it back to them, and YOU will have to pay for the new windshield to be shipped to you. This warning is stated on their website, but in a manner that could be misconstrued.....I just spelled it out more simply in case you thought that they would pay for the return if they had screwed up your order.....they never will, under NO circumstances. This might sound strange when their website claims that: "we offer a return policy designed for ease of exchange".......it might be easy but very costly to you!....and I won't even go into their absurd restocking fees. 3) You will not find out when your shield will be made or shipped out until you press the order button. Once you have placed your order AND your credit card has been charged THEN, AND ONLY THEN you will be told that the manufacture date is 3 WEEKS AWAY, when you add shipping it will be a month before your windshield arrives. What I stated above are not opinions but facts about my dealings with Clearview. I personally regret having done business with them and next time will buy from their competitor. Login or Register to Remove Ads
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11-14-2017, 11:51 AM	#2
JD Hog Join Date: Mar 2014 Location: Placerville, CA Posts: 2,953	I just received my second windshield from Rifle and both times it was delivered in a few days from ordering and both were exactly the size ordered. I will continue to use them in the future because they have great products and it is 50% thicker than the stock one. Rifle __________________ Jim Diebolt 2015 Vulcan 1700 Voyager ABS The Black Kaw 2005 Vulcan Nomad Sold 2006 Honda 1800 VTX (Freebie) Sold 2008 Harley Ultra Classic Sold 2001 Harley Ultra Classic Sold Hangtown, Kalifornia VBA #2625
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11-14-2017, 02:48 PM	#5
Top Cat Join Date: Jul 2007 Location: Peoples Republic of New York State Posts: 15,154	I have gotten 4 windshields from Clearview and only had a problem with the last one. The problem was they forgot to drill one of the holes, THEY SENT ME A RETURN LABEL AND IT DID NOT COST ME A CENT TO RETURN IT. They also returned it overnight shipping. On every shield I ordered they stated they were 18 business days out on manufacture BEFORE I placed the orders. They make the shields as they are ordered, they are not cookie cutter shields. You get to choose the exact features you want. I have talked to the the owner a few times and he was very professional , and polite each time. The measurements on all 4 shields I bought were spot on. Not that I would complain if they were a 1/4" off They put out an excellent product in my opinion and I will not hesitate to order from them again in the future if I need another shield. __________________ Tim "TC" Conley VBA #9 2011 Victory Kingpin mine 2013 Victory Boardwalk -hers [LEFT][COLOR=#000000] [SIZE=4] Login or Register to Remove Ads
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11-14-2017, 03:55 PM	#6
VulcanE Sr. Member Join Date: Jan 2008 Location: Cartersville, Georgia Posts: 4,838	I'm in with Tim, my shield is a Clearview, and have no complaints with them either. __________________ Cliff "VulcanE" Evans 2005 Blue & Silver 1600 Nomad VBA # 320 VROC # 20381
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11-14-2017, 10:25 PM	#7
OldSchool Sr. Member Join Date: Nov 2014 Location: Ballwin,MO. Posts: 1,542	Never used Clearview before, but if anyone is looking for alternatives I highly recommend this company. Windshields only is what they do, nothing else. http://www.7jurock.com/store/index.php __________________
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11-14-2017, 12:05 PM	#3
philippe721 Jr. Member Join Date: Apr 2016 Location: Suwanee, Georgia Posts: 28	JD, thanks for the info. I went their website and it's cheaper. Also, shorter delivery time and not a bunch of disclaimers to cover their butts either.
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11-14-2017, 12:23 PM	#4
redjay Top Contributor Join Date: Feb 2008 Location: Ontario Posts: 6,945	I bought a windshield a couple of months ago from Clearview. They said there was an imperfection with the first one they made for me so they said I could have it at a discount. I said I wanted one that was perfect and it arrived about a week later. About 3 weeks in all for the transaction. No complaints.
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