Review of Scootworks in Zebulon, NC

philippe721 · 11-05-2016, 11:21 AM

Review of Scootworks, Zebulon, NC

I bought some risers from Scootworks and here is my opinion of the product and the company.

The quality of the product is fair at best therefore it is too expensive for what you get.

The customer service is deplorable. Do not even think of emailing them and ask where your order is or you will get this:
“This isn't a desk job, it's a fab shop. I certainly don't have time to email everyone and tell them this part is in polishing, that part is being welded, we're machining this or that, it's all immaterial. Else, I would spend a bunch of wasted time sitting in front of the keyboard.”

I was curious and did a bit of online research and found out there are myriads of complains against them.
Do you homework and read forum posts about Scootworks BEFORE you place an order.

The Better Business Bureau alone has 50 recorded complaints and rates them and “F”......Yes “F” as in failure!
You know that 50 recorded complains at the BBB means hundreds of dissatisfied customers that never write a review.

I will never again buy from this company as I do not believe my money should support such poor run business.

If you have bought from that company and are utterly delighted with them, good for you! However, remember that you can put your hand in the snake pit safely only so many times before he eventually bites you.

I will offer you an alternative: Do business with Chucksters Customs instead. I have spoken with Joe before. He is an extremely helpful person and a customer-pleasing businessman. And, his product are of superior quality.

Disclaimer: I am just a customer and not associated with either companies.

recumbentbob · 11-05-2016, 12:07 PM

I could have told you that you wouldn't be happy with Scootworks.
And you are right about Joe he's great with quality products and service.

Tweetys_Revenge · 11-13-2016, 06:10 PM

Surprised he is still in business he SCREWED a lot of people over the years (Honda VTX Community) I have first hand dealings.

philippe721 · 11-13-2016, 06:23 PM

Quote:

Originally Posted by Tweetys_Revenge

he SCREWED a lot of people over the years

Tweetys.....Thanks for the input.
That's why I wanted to reach unsuspecting buyers.

**Kawalski Rider** · 11-13-2016, 06:46 PM

Search "Scootworks and their reputation" .. You will find a lengthy thread on what a crappie job they do, and all the folks they have poorly served, including myself.

I will never do business with them again, nor recommended them to anyone.

Sent from my SM-N900V using Tapatalk

11-05-2016, 11:21 AM	#1
philippe721 Jr. Member Join Date: Apr 2016 Location: Suwanee, Georgia Posts: 28	Review of Scootworks in Zebulon, NC Review of Scootworks, Zebulon, NC I bought some risers from Scootworks and here is my opinion of the product and the company. The quality of the product is fair at best therefore it is too expensive for what you get. The customer service is deplorable. Do not even think of emailing them and ask where your order is or you will get this: “This isn't a desk job, it's a fab shop. I certainly don't have time to email everyone and tell them this part is in polishing, that part is being welded, we're machining this or that, it's all immaterial. Else, I would spend a bunch of wasted time sitting in front of the keyboard.” I was curious and did a bit of online research and found out there are myriads of complains against them. Do you homework and read forum posts about Scootworks BEFORE you place an order. The Better Business Bureau alone has 50 recorded complaints and rates them and “F”......Yes “F” as in failure! You know that 50 recorded complains at the BBB means hundreds of dissatisfied customers that never write a review. I will never again buy from this company as I do not believe my money should support such poor run business. If you have bought from that company and are utterly delighted with them, good for you! However, remember that you can put your hand in the snake pit safely only so many times before he eventually bites you. I will offer you an alternative: Do business with Chucksters Customs instead. I have spoken with Joe before. He is an extremely helpful person and a customer-pleasing businessman. And, his product are of superior quality. Disclaimer: I am just a customer and not associated with either companies. Login or Register to Remove Ads Last edited by philippe721; 11-05-2016 at 02:00 PM.
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11-05-2016, 12:07 PM	#2
recumbentbob Sr. Member Join Date: Mar 2009 Location: Newburgh IN Posts: 3,404	I could have told you that you wouldn't be happy with Scootworks. And you are right about Joe he's great with quality products and service. __________________ VBA #01084 "A well regulated militia being necessary to the security of a free State, the right of the People to keep and bear arms shall not be infringed."
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11-13-2016, 06:46 PM	#5
Kawalski Rider Join Date: Sep 2016 Location: Auburn, Washington Posts: 305	Search "Scootworks and their reputation" .. You will find a lengthy thread on what a crappie job they do, and all the folks they have poorly served, including myself. I will never do business with them again, nor recommended them to anyone. Sent from my SM-N900V using Tapatalk __________________ Cheers, David Baughan aka: Kawalski Rider VBA #03514 2002 Vulcan VN1500L Nomad fi Pearl Burnish Beige/Pearl Luster Beige Login or Register to Remove Ads
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11-13-2016, 06:10 PM	#3
Tweetys_Revenge Jr. Member Join Date: Sep 2015 Location: Lawrenceville Ga. Posts: 14	Surprised he is still in business he SCREWED a lot of people over the years (Honda VTX Community) I have first hand dealings.
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