My review of the Scootworks PhatRiser for Vulcan 1700

[Duff]

My review of the Scootworks PhatRiser for Vulcan 1700…

Fit:
The fit is “okay”… but “okay” on an item of such importance, the handlebars, is less than acceptable. The bolts that go through the triple clamp don’t have a large enough diameter for the hole that they fit through, thus the risers no matter how much you tighten them will move around after you hit a few good bumps at speed. I have yet to find a way to keep my bars from going crooked after a couple hundred miles and I have to loosen the nut on the bottom and adjust them back at least once every couple of weeks so far.
The inside cut of the clamps is entirely too smooth, so I also have to loosen the clamps and adjust my bars back upward again every couple of weeks. Also completely unacceptable.

Finish:
The finish is flat black SPRAY PAINT!? The first day I installed the risers, I lightly tightened the clamps so I could adjust the bars up and down to find where I wanted them to sit “permanently”, though it’s far from permanent since they move. While adjusting them up and down, the paint started peeling off the inside cut of the clamps, thus taking some of the paint from the visible part of the risers with it. Again, completely unacceptable.

Price:
$119.95 is right up there with the rest of the ‘competition’, and if these were of any quality whatsoever that would be an acceptable price. They do not resemble anything of craftsmanship whatsoever, they simply look like someone wanted to make a quick buck and tossed a block of aluminum on the CNC machine for 15 minutes to pump out the quickest product he could without wasting too much overhead money to make them look even remotely attractive.

Overall Scootworks Review:
It took me 22 days to receive these when I ordered them, with not so much of an email from Scootworks other than the automated response from the shopping cart saying they got my money. I emailed Scootworks twice with no response before finally calling them about four days before I received the product to find out what the deal was, and getting someone on the phone was a task in itself.
Once I finally reached the owner on the phone, if I understood him correctly he explained that he doesn’t start manufacturing these risers until he has a large enough order to do so, then he starts pumping them out and sending them off for coating…which again is none other than spray paint.
Two weeks after I received the product, I finally got a reply to my original email stating it went to their junk mail folder and they were checking if I had received the product. When I responded with what I thought of the quality of their product, I once again haven’t heard a word back from them.

Summary:
I do not recommend anyone buy this product, let alone do any business whatsoever with Scootworks. Check them out on the Better Business Bureau website. I’m not the only customer who has something to say about them, and the BBB rates them with an “F” rating. Many others have had to wait sometimes months to receive a product that is supposedly in stock, and some have never received the product that Scootworks was very quick to take the money for in the first place.
This company is a joke, and does not deserve the support of the motorcyclist community.



-Duff-