Sears is hurting, too.

[NyhtRyder]

I received this email today and thought I'd pass it on.


Sears is hurting, too.




I know I needed this reminder, since Sears isn't always my first choice. It's amazing when you think of how long the war has lasted and Sears hasn't withdrawn from their commitment. Could we each buy at least one thing at Sears this year?

How does Sears treat its employees who are called up for military duty? By law, they are required to hold their jobs open and available, but nothing more. Usually, people take a big pay cut and lose benefits as a result of being called up for active duty.

Sears is voluntarily paying the difference in salaries and maintaining all benefits, including medical insurance and bonus programs, for all called up reservist employees for up to two years.

I submit that Sears is an exemplary corporate citizen and should be recognized for its contribution. I suggest we all shop at Sears at least once, and be sure to find a manager to tell them why we are there so the company gets the positive reinforcement & feedback it well deserves.

Pass it on.

I decided to check this before I sent it forward. So I sent the following e-mail to the Sears Customer Service Department:

I received this e-mail and I would like to know if it is true. If it is, the internet may have just become one very good source of advertisement for your company. I know I would go out of my way to buy products from Sears instead of another store for a like item, even if it's cheaper at that store.

This is their answer to my e-mail:

Dear Customer:

Thank you for contacting Sears.The information is factual. We appreciate your positive feedback.

Sears regards service to our country as one of greatest sacrifices our young men and women can make. We are happy to do our part to lessen the burden they bear at this time.

Bill Thorn
Sears Customer Care
webcenter@sears.com


1-800-349-4358

Please pass this on to all your friends. Sears needs to be recognized for this outstanding contribution and we need to show them as Americans, we do appreciate what they are doing for our military!!!

[cactusjack]

My wife and I spend a lot of money at Sears every year. One reason is it's convenient, there's a big store at a mall just a couple of miles from my office. Another is I like their merchandise pickup service. I can shop online, order an item or items and usually get an email within an hour telling me my order is ready. I drive to the pickup entrance and I am in and out with my item in under 5 minutes.

Their commitment to their employees who are members of the Armed Forces is just one more reason.

[ringadingh]

We used to buy a lot at Sears but the last couple years here in Canada they have changed a lot of their policies, and their customer service has gone down hill. My wife does most of the shopping and has switched the The Bay who has a much better customer service. Sears used to price match andhave a great return policy on anything you bought, now they have restocking fees on certain items.
Aside from that its still very commendable of how they treat their enlisted employees.

[wompus]

I was at Sears last week looking for steel toed work boots.
I need EEE size and all they have are "Extra large"! You can't even order my size any more...
I tried to get help but the female didn't speak English!!!
WTF was she working there!?? :(" title="" border="0"/>