Grasshopper Backrest Testimonial

**scion0** · 09-17-2008, 07:41 AM

As many of you know, I am going on a St Jude Rides Peoria (IL) to Memphis (TN) tomorrow returning Saturday.

I had a grasshopper backrest and loved it... well I found a deal that I could not pass up on some Mustang seats... and low and behold, the backrest no longer fit!! :'( I was really bummed about that. Well Lonnie (Mr. Grasshopper

) saw my dilemma on the site and and contacted me to figure it out.

Well I am happy to say

he drove from Wisconsin to Peoria Illinois yesterday and stayed at my house from 4 PM or so to about 7:30 and made me a backrest for my trip!!

(power coated and all -- looks great and at no charge to me, wouldn't take gas money or dinner )

I even called Roadman (Dave) and he came over and put in his order for the Mustang Backrest.

Now, how is that for customer service!! I can't speak highly enough of that act. He also wants my feedback for some possible tweaks after my 1000 plus mile ride.

+10 to Lonnie!

I highly suggest that everyone send him a thanks for going above and beyond in today's NO customer service attitudes.

Thanks Lonnie!

**ringadingh** · 09-17-2008, 09:07 AM

That about as good as it gets for sure.

cactusjack · 09-17-2008, 09:26 AM

That's REAL customer service!

Ride safe.

roadman · 09-17-2008, 09:58 AM

I would like to say Lonnie did a great job for "ScionO" on the backrest.It realy is hard to find that kind of customer service these days.Good job Lonnie!

misunderstood · 09-17-2008, 11:14 AM

You mean Lonnie didn't bring dinner with him for everyone !!!!!!!!!

GREAT on ya Lonnie. Wishing you the best !!

kawgirl · 09-17-2008, 04:39 PM

Way to go Lonnie!

oldbikers · 09-17-2008, 05:35 PM

That's great Lonnie I would buy a back rest from you but I already have one.

beezer · 09-17-2008, 05:49 PM

Way to represent Lonnie!!!!!!!!!!!!!

jussmatt · 09-17-2008, 05:54 PM

Now THAT'S Stand Up Customer Service!!!!!

I sure as hell wish more people/places thought as highly of their customers as Lonnie does!!!
One FINE example and I'm proud to own one of GrassHopper's Back Rests!!!

gghost · 09-17-2008, 07:45 PM

Me too, as proudly displayed below...way to go Lonnie!

stretch · 09-17-2008, 08:36 PM

That is indeed a rare thing in today's world. Way to go Lonnie!

I'm going to order one too.

grasshopper · 09-18-2008, 03:56 PM

You are making me blush!! ::) It was a pleasure to meet you and Dave. I hope the trip goes well!

**Top Cat** · 09-18-2008, 09:27 PM

I don't see the big deal, it is only the next state down ???
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.Just kiddin', thats above and beyond the call for sure.

chainsaw · 09-18-2008, 09:57 PM

Nice job Lonnie, kudo's to you.

dakals · 09-18-2008, 09:58 PM

TC go to your corner!!!!!!!! LOL

09-17-2008, 07:41 AM	#1
scion0 Join Date: Aug 2007 Location: Peoria, Illinois Posts: 1,507	Grasshopper Backrest Testimonial As many of you know, I am going on a St Jude Rides Peoria (IL) to Memphis (TN) tomorrow returning Saturday. I had a grasshopper backrest and loved it... well I found a deal that I could not pass up on some Mustang seats... and low and behold, the backrest no longer fit!! :'( I was really bummed about that. Well Lonnie (Mr. Grasshopper ) saw my dilemma on the site and and contacted me to figure it out. Well I am happy to say he drove from Wisconsin to Peoria Illinois yesterday and stayed at my house from 4 PM or so to about 7:30 and made me a backrest for my trip!! (power coated and all -- looks great and at no charge to me, wouldn't take gas money or dinner ) I even called Roadman (Dave) and he came over and put in his order for the Mustang Backrest. Now, how is that for customer service!! I can't speak highly enough of that act. He also wants my feedback for some possible tweaks after my 1000 plus mile ride. +10 to Lonnie! I highly suggest that everyone send him a thanks for going above and beyond in today's NO customer service attitudes. Thanks Lonnie! __________________ ___________________ Mike "Scion0" VBA#: 0097 Former VBA North Central Asst Regional Leader St Jude Rides Peoria to Memphis Rider Retired MSgt, USAF (1979 -99) "Don't sweat the small stuff, and it's all small stuff!" Current ride: 2012 H-D Ultra FLHTCU (Black) Past ride: 2007 Black Nomad Login or Register to Remove Ads
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09-17-2008, 09:07 AM	#2
ringadingh Join Date: Aug 2007 Location: Newmarket Ontario Canada Posts: 35,387	Grasshopper Backrest Testimonial That about as good as it gets for sure. __________________ 2002 Nomad aka Bountyhunter VBA #27 VROC #18951
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09-17-2008, 09:26 AM	#3
cactusjack Mega-Contributor Join Date: Sep 2007 Location: Where it doesn't snow...ever! Posts: 21,926	Grasshopper Backrest Testimonial That's REAL customer service! Ride safe. __________________ Scott "Cactusjack" Hanks VBA #00105 H.O.G. #4250060 2011 H-D Ultra Limited 103ci :: 2011 HD Electra Glide Ultra Limited w/Stage 1 :: Rallies: Mesquite '08\|Custer '09\|Cortez '10\|Crescent City '11\|Kanab '12\|Antlers '12\|Estes Park '13\|Antlers '13\|Orofino '14\|The Dalles '17
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09-17-2008, 09:58 AM	#4
roadman Member Join Date: Aug 2008 Location: Washington Illinois Posts: 307	Grasshopper Backrest Testimonial I would like to say Lonnie did a great job for "ScionO" on the backrest.It realy is hard to find that kind of customer service these days.Good job Lonnie!
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09-17-2008, 11:14 AM	#5
misunderstood Sr. Member Join Date: Oct 2008 Location: Knoxville,TN Posts: 1,845	Grasshopper Backrest Testimonial You mean Lonnie didn't bring dinner with him for everyone !!!!!!!!! GREAT on ya Lonnie. Wishing you the best !! Login or Register to Remove Ads
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09-17-2008, 04:39 PM	#6
kawgirl Sr. Member Join Date: Jan 2008 Location: Greenville, NC Posts: 2,729	Grasshopper Backrest Testimonial Way to go Lonnie! __________________ Amy "kawgirl" Neal Greenville, NC 2002 Nomad
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09-17-2008, 05:35 PM	#7
oldbikers Sr. Member Join Date: Apr 2008 Location: Sardis Mississippi Posts: 3,513	Grasshopper Backrest Testimonial That's great Lonnie I would buy a back rest from you but I already have one. __________________ Jim Hardin Sardis MS Kawanow # 453 Proud PGR member
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09-17-2008, 05:49 PM	#8
beezer Top Contributor Join Date: Aug 2007 Location: The VooDoo Lounge Posts: 5,779	Grasshopper Backrest Testimonial Way to represent Lonnie!!!!!!!!!!!!! __________________ 2012 FLHTK
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09-17-2008, 05:54 PM	#9
jussmatt Sr. Member Join Date: Dec 2007 Location: Richmond, TX. Posts: 2,588	Grasshopper Backrest Testimonial Now THAT'S Stand Up Customer Service!!!!! I sure as hell wish more people/places thought as highly of their customers as Lonnie does!!! One FINE example and I'm proud to own one of GrassHopper's Back Rests!!!
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09-17-2008, 07:45 PM	#10
gghost Advanced Member Join Date: Jan 2008 Location: Raleigh, NC, USA Posts: 626	Grasshopper Backrest Testimonial Me too, as proudly displayed below...way to go Lonnie! __________________ gghost
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09-17-2008, 08:36 PM	#11
stretch Member Join Date: Aug 2008 Location: Fairbury, IL Posts: 309	Grasshopper Backrest Testimonial That is indeed a rare thing in today's world. Way to go Lonnie! I'm going to order one too. __________________ 2015 Honda CB500X 2012 Victory Cross Country Red/Silver 2005 Blue/Silver Nomad Kawanow #731 VROC #28163
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09-18-2008, 03:56 PM	#12
grasshopper Member Join Date: Dec 2007 Posts: 144	Grasshopper Backrest Testimonial You are making me blush!! ::) It was a pleasure to meet you and Dave. I hope the trip goes well!
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09-18-2008, 09:27 PM	#13
Top Cat Join Date: Jul 2007 Location: Peoples Republic of New York State Posts: 15,154	Grasshopper Backrest Testimonial I don't see the big deal, it is only the next state down ??? . . . . . . . . . . . . . . . . . . . . . . .Just kiddin', thats above and beyond the call for sure. __________________ Tim "TC" Conley VBA #9 2011 Victory Kingpin mine 2013 Victory Boardwalk -hers [LEFT][COLOR=#000000] [SIZE=4]
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09-18-2008, 09:57 PM	#14
chainsaw Sr. Member Join Date: Jun 2008 Posts: 2,732	Grasshopper Backrest Testimonial Nice job Lonnie, kudo's to you.
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09-18-2008, 09:58 PM	#15
dakals Sr. Member Join Date: Dec 2007 Location: Beloit,WI Posts: 4,256	Grasshopper Backrest Testimonial TC go to your corner!!!!!!!! LOL
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