Customer Service

dano · 06-13-2009, 05:22 PM

Ya'll know I have the Hoppe Quadzilla with the Chrome Pkg.
Well, the chrome started fading and the black was showing
thru so I called them up last Monday and told them about it
and asked if I could purchase new chrome grills for it. The
lady asked for my name and address and said they'd send
me a set. Well, I thought that was pretty decent of them
until yesterday when the Package came. It wanst the Grills
I wanted. It was the whole chrome package including new
speakers that are 75 watts apiece instead of the the 40
watts that came with it. It also included the chrome stereo
cover too.
Folks, that's what I call service and it didn't cost me a
dime.
Ride safe,
Dano

**ringadingh** · 06-13-2009, 07:45 PM

Its always nice to here about good service, that will be remembered and repeated by many. My neighbour just bought that same fairing for his Roadking, it also looks good on the buke.

tazfl · 06-13-2009, 08:20 PM

Hey Dano, thats a good thing when you come across a company like that and your doing the right thing letting everyone know. I'm a firm believer that it is JUST as important, maybe even more important, to share with others when you get great service as it is to let others kow when you get crappy service.

dogdoc · 06-13-2009, 08:34 PM

Glad you got good service because there are 9 more who get screwed. :-)

06-13-2009, 05:22 PM	#1
dano Member Join Date: Jul 2007 Location: East TN Posts: 282	Customer Service Ya'll know I have the Hoppe Quadzilla with the Chrome Pkg. Well, the chrome started fading and the black was showing thru so I called them up last Monday and told them about it and asked if I could purchase new chrome grills for it. The lady asked for my name and address and said they'd send me a set. Well, I thought that was pretty decent of them until yesterday when the Package came. It wanst the Grills I wanted. It was the whole chrome package including new speakers that are 75 watts apiece instead of the the 40 watts that came with it. It also included the chrome stereo cover too. Folks, that's what I call service and it didn't cost me a dime. Ride safe, Dano Login or Register to Remove Ads
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06-13-2009, 07:45 PM	#2
ringadingh Join Date: Aug 2007 Location: Newmarket Ontario Canada Posts: 35,387	Customer Service Its always nice to here about good service, that will be remembered and repeated by many. My neighbour just bought that same fairing for his Roadking, it also looks good on the buke. __________________ 2002 Nomad aka Bountyhunter VBA #27 VROC #18951
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06-13-2009, 08:20 PM	#3
tazfl Advanced Member Join Date: Apr 2009 Location: Jacksonville, Florida Posts: 742	Customer Service Hey Dano, thats a good thing when you come across a company like that and your doing the right thing letting everyone know. I'm a firm believer that it is JUST as important, maybe even more important, to share with others when you get great service as it is to let others kow when you get crappy service. __________________ 2012 Vaquero Special edition Candy Lime Green / Ebony Cobra slip on exhaust, Kuryakyn Alley Cat intake, Cobra FI2000 Fuel Processor, Quick release trunk, Front & rear crashbars powdercoated black, Paul Yaffee stealth 3 tag frame, Arlen Ness grips, Corbin seat, Custom pinstripping, Rear LED strip turn signals, Stock rear turnsignals / tagframe assembly removed
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06-13-2009, 08:34 PM	#4
dogdoc Top Contributor Join Date: Jul 2007 Posts: 5,263	Customer Service Glad you got good service because there are 9 more who get screwed. :-)
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