GPS question

**Top Cat** · 10-30-2014, 01:17 PM

I have a Zumo 550, it is messing up and Garmin tells me it is no longer warrantied by them and not repaired by them as it is discontinued. They did say they would give me a 20% discount on any of the current units I could buy. I don't care for any of their current units or there Basecamp mapping software. So I sent it out to get it looked at by a different repair place.
There are other branded Zumo 550's such as the RoadTech/Harley or the Motorrad/BMW. They look to be the same unit just different names.
On the phone with Garmin I was told they no longer have parts for the Garmin Zumo 550. They do still fix the Motorrad but stopped fixing the RoadTech in August

With all that being said, my question is, do any of you have any experience with the Motorrad or Road Tech units. Are they actually the same units with different branding, does one work better than the other.
I really want to stay with the Zumo 550 as I am familiar with it and its mapping software.

Dave · 10-30-2014, 01:41 PM

When I bought my Harley I bought the Zumo 660. I believe it was right after that when the "Harley" version came out. From what I rmember reading on Zumo Forum, which is a great forum for info and may be a better place to find this info out, the only difference was the Harley version had all they dealers in it along with the H.D. logo on the outside. I would bet the 550 is the same.

cactusjack · 10-30-2014, 01:45 PM

You ought to ask Petenomad, he works for the company.

**Top Cat** · 10-30-2014, 02:01 PM

Quote:

Originally Posted by cactusjack

You ought to ask Petenomad, he works for the company.

That's right, I talked to him in Colorado

How many times have I asked you for his name

I will copy and past my post on a pm to him.
Thanks

**JD Hog** · 10-30-2014, 03:30 PM

Not trying to hijack this thread but....

I did not like the change over to Base Camp either but I spent the time to learn it and now like it much better than the old program.

One great option I have found is that after mapping in Base Camp I can select the option to view the complete route in Google Earth. This is great for the forestry service back roads I take as I can zoom in and see if the road is paved all the way through.

Learning info for Base Camp:

http://forums.delphiforums.com/n/mai...gid=1048259729

http://www8.garmin.com/learningcente...ning/basecamp/

**BudMan** · 10-30-2014, 05:57 PM

Quote:

Originally Posted by JD Hog

Not trying to hijack this thread but....

I did not like the change over to Base Camp either but I spent the time to learn it and now like it much better than the old program.

I agree. Base Camp took a bit of getting use to but now I find it quick and easy to make routes.

**glwilson** · 10-30-2014, 06:10 PM

Quote:

Originally Posted by JD Hog

Not trying to hijack this thread but....

I did not like the change over to Base Camp either but I spent the time to learn it and now like it much better than the old program.

One great option I have found is that after mapping in Base Camp I can select the option to view the complete route in Google Earth. This is great for the forestry service back roads I take as I can zoom in and see if the road is paved all the way through.

Learning info for Base Camp:

http://forums.delphiforums.com/n/mai...gid=1048259729

http://www8.garmin.com/learningcente...ning/basecamp/

Great links, especially the second one.

I am also a bit familiar with Basecamp and can use it for most all of my needs.

petenomad · 10-30-2014, 08:55 PM

I do work for Garmin. If I knew anything specific, I would not be able to speak about it publicly due to confidentiality agreements.

I did answer Tim before I found this thread. Just so no one is left wondering, I will repeat what I sent him.

As a general rule, when a company agrees to private label a unit for an OEM, they negotiate terms. Often some of those terms require support for a certain period of time. In order to support that obligation, the company may also be required to hold a reserve of replacement parts. If that is the case and there are no other parts available it would not be possible to repair a non-OEM unit.

Again, I have no specific knowledge of these particular contracts and will not seek out this information since I would not be able to share it.

joeincalif · 10-30-2014, 09:10 PM

TOPCAT said
So I sent it out to get it looked at by a different repair place.

Can you tell me who that is. I have a Garmin 755T and the 3.5 mm jack for the headphones is messed up. Garmin does not work on this unit anymore and I would like to have it fixed.

**Top Cat** · 10-30-2014, 10:57 PM

Glen, Thanks for the info and the PM.

Joe, I sent you a PM with all the info I have so far.

Peg · 10-31-2014, 12:29 AM

I never could make Basecamp work for me... So I use TYRE. The free version has more than enough features to keep all but the pickiest users happy. It's a program designed by riders for riders, and easily moves routes from the computer to either your Garmin or Tom Tom device.

**cnc** · 10-31-2014, 07:41 AM

Tim, I did a search looking for refurbished units, and while they may be out there, there is also a number of second hand units on eBay. May be less hassle and just as cheap to buy another.

Jllm02199 · 10-31-2014, 08:36 AM

I never went with the Zumo. I never liked the look or feel.
I bought a wide 764 Garmin and it has worked for 7 years with no problem.
I go the updates every 6 months.

10-30-2014, 01:17 PM	#1
Top Cat Join Date: Jul 2007 Location: Peoples Republic of New York State Posts: 15,154	GPS question I have a Zumo 550, it is messing up and Garmin tells me it is no longer warrantied by them and not repaired by them as it is discontinued. They did say they would give me a 20% discount on any of the current units I could buy. I don't care for any of their current units or there Basecamp mapping software. So I sent it out to get it looked at by a different repair place. There are other branded Zumo 550's such as the RoadTech/Harley or the Motorrad/BMW. They look to be the same unit just different names. On the phone with Garmin I was told they no longer have parts for the Garmin Zumo 550. They do still fix the Motorrad but stopped fixing the RoadTech in August With all that being said, my question is, do any of you have any experience with the Motorrad or Road Tech units. Are they actually the same units with different branding, does one work better than the other. I really want to stay with the Zumo 550 as I am familiar with it and its mapping software. __________________ Tim "TC" Conley VBA #9 2011 Victory Kingpin mine 2013 Victory Boardwalk -hers [LEFT][COLOR=#000000] [SIZE=4] Login or Register to Remove Ads
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10-30-2014, 01:45 PM	#3
cactusjack Mega-Contributor Join Date: Sep 2007 Location: Where it doesn't snow...ever! Posts: 21,926	You ought to ask Petenomad, he works for the company. __________________ Scott "Cactusjack" Hanks VBA #00105 H.O.G. #4250060 2011 H-D Ultra Limited 103ci :: 2011 HD Electra Glide Ultra Limited w/Stage 1 :: Rallies: Mesquite '08\|Custer '09\|Cortez '10\|Crescent City '11\|Kanab '12\|Antlers '12\|Estes Park '13\|Antlers '13\|Orofino '14\|The Dalles '17
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10-30-2014, 03:30 PM	#5
JD Hog Join Date: Mar 2014 Location: Placerville, CA Posts: 2,946	Not trying to hijack this thread but.... I did not like the change over to Base Camp either but I spent the time to learn it and now like it much better than the old program. One great option I have found is that after mapping in Base Camp I can select the option to view the complete route in Google Earth. This is great for the forestry service back roads I take as I can zoom in and see if the road is paved all the way through. Learning info for Base Camp: http://forums.delphiforums.com/n/mai...gid=1048259729 http://www8.garmin.com/learningcente...ning/basecamp/ __________________ Jim Diebolt 2015 Vulcan 1700 Voyager ABS The Black Kaw 2005 Vulcan Nomad Sold 2006 Honda 1800 VTX (Freebie) Sold 2008 Harley Ultra Classic Sold 2001 Harley Ultra Classic Sold Hangtown, Kalifornia VBA #2625 Login or Register to Remove Ads
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10-30-2014, 08:55 PM	#8
petenomad Sr. Member Join Date: May 2009 Location: Overland Park, KS Posts: 1,135	I do work for Garmin. If I knew anything specific, I would not be able to speak about it publicly due to confidentiality agreements. I did answer Tim before I found this thread. Just so no one is left wondering, I will repeat what I sent him. As a general rule, when a company agrees to private label a unit for an OEM, they negotiate terms. Often some of those terms require support for a certain period of time. In order to support that obligation, the company may also be required to hold a reserve of replacement parts. If that is the case and there are no other parts available it would not be possible to repair a non-OEM unit. Again, I have no specific knowledge of these particular contracts and will not seek out this information since I would not be able to share it. __________________ Glenn petenomad Peterman 2016 BMW R1200RT 2012 Candy Arabian Red Concours - Traded at 23000 miles 2008 Red/Black Nomad - Traded at 29500 miles
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10-30-2014, 09:10 PM	#9
joeincalif Member Join Date: Apr 2014 Location: San Jacinto, Ca Posts: 125	TOPCAT said So I sent it out to get it looked at by a different repair place. Can you tell me who that is. I have a Garmin 755T and the 3.5 mm jack for the headphones is messed up. Garmin does not work on this unit anymore and I would like to have it fixed. __________________ IF YOUR BORN ONCE YOU WILL DIE TWICE IF YOUR BORN TWICE YOU WILL DIE ONCE
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10-30-2014, 01:41 PM	#2
Dave Sr. Member Join Date: Dec 2007 Location: Itchycoo Park Posts: 3,422	When I bought my Harley I bought the Zumo 660. I believe it was right after that when the "Harley" version came out. From what I rmember reading on Zumo Forum, which is a great forum for info and may be a better place to find this info out, the only difference was the Harley version had all they dealers in it along with the H.D. logo on the outside. I would bet the 550 is the same.
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10-30-2014, 10:57 PM	#10
Top Cat Join Date: Jul 2007 Location: Peoples Republic of New York State Posts: 15,154	Glen, Thanks for the info and the PM. Joe, I sent you a PM with all the info I have so far. __________________ Tim "TC" Conley VBA #9 2011 Victory Kingpin mine 2013 Victory Boardwalk -hers [LEFT][COLOR=#000000] [SIZE=4]
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10-31-2014, 12:29 AM	#11
Peg Sr. Member Join Date: Apr 2012 Location: West Coast, North Island, New Zealand Posts: 1,375	I never could make Basecamp work for me... So I use TYRE. The free version has more than enough features to keep all but the pickiest users happy. It's a program designed by riders for riders, and easily moves routes from the computer to either your Garmin or Tom Tom device. __________________ Nothing screams poor workmanship like wrinkles in the duct tape '02 1500 blonde Nomad (Sold) '97 800 burgundy Classic (Sold)
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10-31-2014, 07:41 AM	#12
cnc Join Date: May 2009 Location: Montreal QC Posts: 12,034	Tim, I did a search looking for refurbished units, and while they may be out there, there is also a number of second hand units on eBay. May be less hassle and just as cheap to buy another. __________________ Norm Ward 2008 blue / silver nomad kawanow / VBA #01136
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10-31-2014, 08:36 AM	#13
Jllm02199 Advanced Member Join Date: Aug 2012 Location: Morrow, Ga. Posts: 830	I never went with the Zumo. I never liked the look or feel. I bought a wide 764 Garmin and it has worked for 7 years with no problem. I go the updates every 6 months. __________________ 02 1500 Nomad (07 1600 Motor) 160,000 Red & Black 12" mini apes Galfer lines (6' over) EJK Dobeck Reckless Fairing. Led H4 headlight All LED lights Rockford Fosgate radio
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