They are out there and among us

[rick6375]

THESE ARE ACTUAL COMPLAINTS RECEIVED BY "THOMAS

COOK VACATIONS" FROM DISSATISFIED CUSTOMERS:



1. "I think it should be explained in the brochure that the
local convenience store does not sell proper biscuits like
custard creams or ginger nuts."



2. "It's lazy of the local shopkeepers in Puerto Vallarta to
close in the afternoons. I often needed to buy things
during 'siesta' time -- this should be banned."



3. "On my holiday to Goa in India, I was disgusted to find
that almost every restaurant served curry. I don't like
spicy food."



4. "We booked an excursion to a water park but no-one told
us we had to bring our own swimsuits and towels. We assumed
it would be included in the price."



5. "The beach was too sandy. We had to clean everything when
we returned to our room."



6. "We found the sand was not like the sand in the brochure.
Your brochure shows the sand as white but it was more
yellow."



7. "They should not allow topless sunbathing on the beach.
It was very distracting for my husband who just wanted to
relax."



8. "No-one told us there would be fish in the water. The
children were scared."



9. "Although the brochure said that there was a fully
equipped kitchen, there was no egg-slicer in the drawers."



10. "We went on holiday to Spain and had a problem with the
taxi drivers as they were all Spanish."



11. "The roads were uneven and bumpy, so we could not read
the local guide book during the bus ride to the resort.
Because of this, we were unaware of many things that would
have made our holiday more fun."



12. "It took us nine hours to fly home from Jamaica to
England. It took the Americans only three hours to get home.
This seems unfair."



13. "I compared the size of our one-bedroom suite to our
friends' three-bedroom and ours was significantly smaller."



14. "The brochure stated: 'No hairdressers at the resort.'
We're trainee hairdressers and we think they knew and made
us wait longer for service."



15. "When we were in Spain, there were too many Spanish
people there. The receptionist spoke Spanish, the food was
Spanish. No one told us that there would be so many
foreigners."



16. "We had to line up outside to catch the boat and there
was no air-conditioning."



17. "It is your duty as a tour operator to advise us of
noisy or unruly guests before we travel."



18. "I was bitten by a mosquito. The brochure did not
mention mosquitoes."



19. "My fiancee and I requested twin-beds when we booked,
but instead we were placed in a room with a king bed. We now
hold you responsible and want to be re-reimbursed for the
fact that I became pregnant. This would not have happened if
you had put us in the room that we booked."



BE AWARE .... THEY WALK AMONG US and THEY VOTE!!!!