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tombstone
03-26-2011, 03:03 PM
ECU recall. No big deal right? Nope. The dealer has to have your bike in the shop, part removed and IN TRANSIT to OEM before Maw Kaw will send the dealer a replacement part. Bike is down 3 to 5 days.

Thanks a ton Kawasaki!

flatop
03-26-2011, 03:37 PM
Find another dealer. I rode mine in so they could verify the vin and produce a work order and order the part. Once the new ecu came in, I went to dealer...took no longer than 10 or 15 min.

Why would the dealer want your bike plugging up their service area for 3-5 days?? for a 15 minute fix that they get paid little for?

tombstone
03-26-2011, 04:06 PM
Find another dealer. I rode mine in so they could verify the vin and produce a work order and order the part. Once the new ecu came in, I went to dealer...took no longer than 10 or 15 min.

Why would the dealer want your bike plugging up their service area for 3-5 days?? for a 15 minute fix that they get paid little for?

Wow..really?? Maybe I should have done that, my dealer told me it was the OEM that was directing the way this was handled! Either way, it's to late now, I just dropped off the bike.

Normally it would not be a big deal as I have two bikes, but both bikes have a recall at the same time, and I have a ride this Saturday I really wanted to go on.

I might be getting spooled up over nothing as both bikes could be repaired by Friday..we'll see.

Cajunrider
03-26-2011, 05:04 PM
When my shock failed, the dealer ordered two new ones on extended warranty. They let me install the new ones so I had to bring the old shocks in and swapped for the new ones.

drno
03-27-2011, 08:12 AM
My dealre only had to order by Vin, has had it for a few months as with the snow cant get the bike there yet but mayby this comming week.

ray2
03-27-2011, 09:41 AM
Like drno, weather was bad when I, was noatified about the recall. Called dealer and he said thay were getting the part and to just bring bike in when everI could. No appointment needed.

vulcans2
03-28-2011, 08:58 AM
My dealer did the same thing. Ordered the part, then gave me a call when it came in. I rode down there and they took it in right away and in about 15 minutes it was done. I didn't even have time to take a good look at what new bikes they had on the floor.

Ray2--based on your avatar pic, looks like you're in northern Minnesota somewhere.

ray2
03-28-2011, 11:02 AM
Hello GregO. I, am located in the center of Minnesota near the town of Eagle Bend, Mn. GregO,if you want to compre notes about our nomads sometime send me a PM.

HwyRider
07-22-2013, 01:22 PM
Mine goes in tomorrow. They asked if I could hang around because it was a 30 minute job at the most.

Win_surfur
07-22-2013, 06:49 PM
What bike is the recall for?

smokey
07-22-2013, 06:51 PM
What bike is the recall for?
For the voyager I believe

HwyRider
07-22-2013, 06:59 PM
2009 and 2010 Nomad

smokey
07-22-2013, 07:41 PM
http://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=ID&targetCategory=R&searchCriteria.nhtsa_ids=10V507&refurl=email

HwyRider
07-22-2013, 08:20 PM
Dealer told me the ECU cost around 1,000.00 if I had to pay for it instead of getting it done through the recall.

Top Cat
07-23-2013, 09:39 AM
Wow, the original post was March of 2011.
That was 2 years and 4 months ago.
Some of you guys are just getting around to having the problem with the ECU fixed :shrug:

BigRed
07-23-2013, 09:59 AM
Never mind.

HwyRider
07-23-2013, 10:35 AM
Just purchased the bike and found out it had the recall.

HwyRider
07-23-2013, 12:40 PM
It took 20 minutes to swap out the part.

Top Cat
07-23-2013, 02:54 PM
Just purchased the bike and found out it had the recall.

Good point , never thought of that, sorry :shrug:

HwyRider
07-23-2013, 02:55 PM
No problem.